Imprint and contacts

1. Who operates Roomly

Article 6 of the Lithuanian Law on Information Society Services, No. X-614, requires a service provider to publish its identity in a way that is easy, direct and permanently accessible. Article 13(1)(a) of the GDPR separately requires the identity of the data controller. This section carries both.

Service provider and data controller

A private individual living in Vilnius, Lithuania, who runs Roomly as a non-commercial personal project, not through a registered company. There is no legal person behind the site, so there is no entry in the Register of Legal Entities and no legal entity code.

Place of establishment

Vilnius, Lithuania. Roomly is established in the European Union and nowhere else.

Email

labas@roomly.com for anything at all, and teisine@roomly.com for legal, privacy, reporting and authority matters. Both reach a person.

Postal address

Not published here, because it is a private home. It is supplied in full, promptly and free of charge, to any supervisory authority, court or bailiff that asks, and to anyone who has a legal claim to bring against the operator and needs the address in order to bring it. Ask at teisine@roomly.com.

VAT

Not registered for VAT. Roomly has no revenue and there is nothing to register.

Licensed or supervised activity

None. Roomly holds no licence and carries on no activity that requires one.

Roomly is a free service. There is no payment, no subscription and no advertising.

What Roomly is under the Digital Services Act

Roomly is an intermediary service, and within that a hosting service under Article 3(g)(iii) of the Digital Services Act, Regulation (EU) 2022/2065. It is also an online platform under Article 3(i). The sign in wall does not change that. Recital 14 treats information as disseminated to the public where the people who can see it are admitted automatically, with no person deciding, and that is how joining Roomly works. Private messages between two people who have matched are different. They go to one named recipient and are not disseminated to the public.

Article 19 lifts Articles 20 to 28, apart from Article 24(3), for providers that are micro or small enterprises, and Article 15(2) separately lifts the transparency report in Article 15(1). Whether Roomly falls inside that depends on Recommendation 2003/361/EC, which defines an enterprise as an entity engaged in an economic activity, and Roomly earns nothing. We do not need the point resolved. If Roomly is commercial enough to be an information society service at all, then it is an enterprise with no staff and no turnover and is plainly a micro enterprise. If it is not commercial enough for that, the Digital Services Act does not reach it in the first place. Nothing on this site rests on the exemption.

These duties apply either way, and we meet them here and in the Terms:

• Article 11: a contact point for authorities, in section 3 below.
• Article 12: a contact point for users, in section 2 below, with no requirement to use an automated tool.
• Article 14(1) to (4): terms of use in clear, plain language, published openly in HTML, which is a machine readable format, and setting out how we moderate. Article 14(5) and 14(6) apply only to very large online platforms and search engines, so we owe no separate summary and no translation into every official EU language. We publish in Lithuanian and English anyway.
• Article 16: a notice and action mechanism, on the report page. Recital 50 applies this to every hosting provider whatever its size.
• Article 17: a statement of reasons for every moderation decision.
• Article 18: telling the police when we suspect a threat to someone's life or safety.
• Article 24(3): giving RRT the number of monthly active recipients when it asks for it.

2. Contact point for users

This is the single point of contact required by Article 12 of the Digital Services Act.

Roomly publishes two email addresses and no more. Two addresses that a person actually reads are worth more than a long list that forwards to the same inbox.

A person answers both addresses. Neither is an automated mailbox and there is no chatbot behind either one. Article 12(2) says users must not be forced to use automated tools only, and we use none.

Languages: Lithuanian and English.

To report content you can also use the report form, which is open to anyone, signed in or not. To appeal a decision about your account, see section 9 of the Terms.

3. Contact point for authorities

This is the single point of contact required by Article 11 of the Digital Services Act, for Member State authorities, the European Commission and the European Board for Digital Services.

Roomly has no legal representative appointed under Article 13, because it is established in the European Union. Article 13 applies only to providers established outside it.

4. Terrorist content contact point

Article 15(1) of Regulation (EU) 2021/784 on addressing the dissemination of terrorist content online requires every hosting service provider to designate a contact point that can receive removal orders electronically, and to publish the information about it. There is no exemption for small providers.

Lithuania has designated its competent authorities under Article 12(1) of that Regulation and notified them to the European Commission. The Lithuanian Police issue removal orders and scrutinise them under Article 12(1)(a) and (b). The Ryšių reguliavimo tarnyba oversees the measures hosting providers take under Article 12(1)(c). Both share the penalty powers under Article 12(1)(d).

5. Supervisory authorities

6. Hosting and service providers

Roomly does not run its own servers. The site and its data sit with these providers, which is worth knowing if you need to serve anything on the actual host.

• Website hosting, database and sign in: Google, through Firebase Hosting, Cloud Firestore and Firebase Authentication.
• Profile photographs: Cloudinary.

What each of them can see is set out in section 6 of the Privacy Notice.

7. Accessibility

We try to make the site usable by everyone. The pages work with a keyboard, the colours were checked for contrast, images carry alternative text, and animation is reduced for anyone whose system asks for that.

This is a voluntary statement. It is not the accessibility statement required by the European Accessibility Act, because that Act does not apply to Roomly.

If something on the site is hard to use, tell us at labas@roomly.com. We will fix what we can.

8. The rest of the legal pages

• Terms of Use, including the community rules and how moderation works
• Privacy Notice, including cookies and local storage
• Report content, the notice and action form
• Staying safe
• Content and image rights, including the position on the rental photographs

Version 1.0. Last updated 12 August 2026. The Lithuanian version is at legal.lt.html.